Reference

How bb0303 login Protects Your Personal Data

Your personal data — from account registration details to payment records across DANA, OVO, GoPay and QRIS — is handled under a clear privacy framework that we apply…

Data collected at registrationDANA, OVO, GoPay & QRIS transaction recordsCookie & device usage dataYour right to access & correct dataRetention periods clearly stated
Explore Lobby Read FAQ
bb0303 login How bb0303 login Protects Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Data Rights

If you have a question about how we store or process your personal information, our privacy support team is reachable seven days a week from 08:00 to 23:00 WIB — including from Jakarta and Yogyakarta. Use any of the three channels below to submit a data access request, correction request, or deletion inquiry. We aim to acknowledge your request within 24 hours and resolve it within seven business days.

Team online

Live Chat

Reach our privacy team directly via the live chat widget on the bb0303 login site. Available daily from 08:00 to 23:00 WIB for data queries, correction requests and account-data access inquiries.

Email Support

Send a detailed data request to our privacy inbox at [email protected]. Include your registered account email so we can verify your identity and process your request without delay.

WhatsApp

For urgent personal-data matters, message our privacy line on WhatsApp. We respond within two hours during operating hours and route complex requests directly to our data-handling team.

HOW WE HANDLE DATA

Six Ways We Keep Your Data Safe

From the moment you submit a deposit via OVO or link your GoPay wallet, your data passes through encrypted channels.

Encrypted Data Storage

All personal data, including payment method records for DANA, OVO, GoPay and QRIS, is stored using AES-256 encryption.

Cookie Transparency

We use session cookies to keep your account logged in and analytics cookies to understand how pages are used.

Account Security Steps

We require email verification at registration and offer two-factor authentication via SMS.

Data Retention Policy

Transaction and account records are retained for a maximum of five years after account closure, as required by Indonesian financial…

Third-Party Sharing Rules

We share data with payment processors — including DANA, OVO, GoPay and QRIS gateways — only to complete your transactions.

Your Correction & Deletion Rights

You may request a full copy of your stored data, ask us to correct inaccuracies, or submit a deletion request.

Your Privacy Policy Questions, Answered

The questions below cover the situations that Indonesian account holders ask us about most when it comes to personal data. If your question is not covered here, our support team is reachable via live chat, email or WhatsApp during operating hours and will respond with a factual, account-specific answer.

At registration we collect your name, email address, phone number and chosen payment method — DANA, OVO, GoPay or QRIS. We also record your device type and IP address to help secure your session from the start.

Payment metadata — amounts, timestamps and reference numbers for DANA, OVO, GoPay and QRIS transactions — is stored in encrypted databases. We never store full wallet credentials; those remain held by the respective payment providers.

Yes. Send a data access request to [email protected] from your registered email address. We will compile and deliver a full account-data export within seven business days, where local law permits.

Submit a deletion request via email or live chat. Once we verify your identity, we will remove your personal data from active systems within seven business days. Certain transaction records are retained as required by Indonesian financial regulation.

No. We do not share personal data with advertising networks or data brokers. Data is shared only with payment processors such as DANA, OVO, GoPay and QRIS to complete your transactions, and with authorities where local law requires it.

Account and transaction records are kept for up to five years after closure in line with Indonesian financial record-keeping requirements. After that retention period, all personal data is permanently deleted from our servers.

We use session cookies to maintain your login and analytics cookies to understand page usage patterns. You can review, adjust or withdraw cookie consent through the cookie preferences panel in your account settings at any time.

Related Pages

bb0303 login Indonesia bb0303 login Login About Us FAQ Register